Terms of Service

By accessing or using EquitX you agree to these Terms of Service. If you do not agree, do not use the marketplace.

You must be at least 18 years old, legally able to enter binding contracts in your jurisdiction and not located in a jurisdiction where use of the marketplace is prohibited.

EquitX operates periodic batches. Buyers set a maximum budget, organizers set a minimum acceptable price and each batch clears at a single uniform clearing price per (event, ticket category) pair. There is no continuous order book: buyer and seller orders are matched only at fixed batch intervals.

The raw order book remains sealed from participants throughout and after each round. Participants see only their own orders, a live coarse probability estimate; internal mechanical prices and signed imbalance are not exposed to fans and the estimate and demand.

In the standard release, the buyer pays USD 2.00 per purchase plus 10% of the ticket subtotal. Organizers and sellers pay no fee. A buyer’s maximum is the all-in maximum for the requested tickets; the exact server quote is shown before submission. The isolated recorded-demo profile may explicitly use a zero-fee policy.

Buyers may cancel a pending order at any time before the batch enters its freeze window. Voluntarily cancelling a live BUY bid costs USD 2.00 plus 10% of its remaining maximum exposure; this non-refundable fee is shown and confirmed before cancellation. The isolated recorded-demo profile may explicitly use zero fees. Once the book freezes, the round must finish before its allocation and payment outcomes are final.

An organizer may cancel an event only while there are no confirmed paid tickets or unresolved payment allocations. Otherwise the organizer may stop future sales; confirmed sales remain intact and unsold inventory will not enter another round.

Organizers warrant that inventory committed to EquitX is authorized for sale. The current release records allocation and payment status; it does not issue a QR code, barcode, seat assignment, ticket file, transfer credential, or door-scanning credential. A confirmation page is not an admission credential. Event admission and fulfillment remain the organizer’s responsibility outside this release.

Once a fan completes a confirmed, paid purchase on an organizer’s event, that organizer receives a limited set of that fan’s personal data: identity, purchase history and participation signals for that organizer’s own events only, as described in the Privacy Policy’s “Sharing with organizers” section. By accepting these terms and using the audience data made available in the Organizer Control Center, an organizer agrees that it is a recipient of that fan’s personal data, not merely a counterparty to a sale. It will:

• use that data only for its own event operations and its relationship with that fan as a buyer for support, fulfillment and marketing the organizer’s own future events to its own past buyers;
• never resell, broadcast, publish, or transfer that data to a third party and never combine it with data obtained outside EquitX to re-identify or profile a fan beyond what EquitX itself discloses;
• never attempt to reconstruct a fan’s maximum budget or any value EquitX does not itself disclose;
• remain bound by this section even after the organizer’s own EquitX account is closed, for any data already received.

EquitX logs every export an organizer takes of this data. A breach of this section is treated as a material breach of these terms and may result in suspension of the organizer’s account.

Contact support promptly with questions about an allocation, authorization, capture, or release. Because this release does not provide admission fulfillment, it does not represent its status page as proof of entry.

The following are not permitted on EquitX:

• fraud, including the listing of tickets you do not own;
• manipulation of clearing prices, including coordinated order submissions or self-dealing;
• automated access, scraping, or use of bots without prior written authorisation from EquitX;
• any conduct that violates applicable law or the rights of other users.

The EquitX brand, logo, copy and platform technology belong to EquitX Markets, Corp. Nothing in these terms grants you a licence to use the brand for commercial purposes without our written consent.

To the maximum extent permitted by law, EquitX’s aggregate liability for any claim arising out of or related to the marketplace is capped at the fees you paid to EquitX in the twelve months preceding the claim. EquitX disclaims liability for indirect, incidental, or consequential damages.

These terms are governed by the laws of the State of Delaware, EquitX’s state of incorporation, without regard to conflict of laws principles.

We may update these terms from time to time. Material changes will be communicated through the marketplace or by email; continued use after the effective date of an update constitutes acceptance of the revised terms.

Questions about these terms can be sent to support@joinequitx.com.