Terms of Service

By accessing or using EquitX you agree to these Terms of Service. If you do not agree, do not use the marketplace.

You must be at least 18 years old, legally able to enter binding contracts in your jurisdiction, and not located in a jurisdiction where use of the marketplace is prohibited.

EquitX operates a periodic batch auction. Buyers submit a maximum bid, sellers submit a minimum ask, and each batch clears at a single uniform clearing price per (event, seating category) pair. There is no continuous order book: bids and asks are matched only at fixed batch intervals.

The order book is sealed during the open window: participants see only their own orders, a live indicative clearing price, and the signed imbalance between supply and demand.

A 10% buyer fee and a 10% seller fee are applied at clearing. Fees are calculated against the clearing price of the matched order and disclosed in the user interface before you submit.

Buyers may cancel a pending bid at any time before the batch enters its freeze window. A cancellation fee may apply, calculated against the bid value and increasing as the auction approaches clearing; the exact fee is disclosed in the user interface before you confirm the cancellation.

Sellers may withdraw a listing outside the freeze window. Withdrawals in the late portion of an open batch may incur a small fee. The current schedule is published in the marketplace.

Sellers warrant that they own the tickets they list and that those tickets are valid for the named event. EquitX facilitates the transfer between buyer and seller; we are not the merchant of record for the underlying ticket and do not own the inventory.

Buyers may open a claim for delivery issues (denial of entry, invalid tickets, etc.) within a limited window after the scheduled event start. The current window is published in the marketplace. Claims opened after this window may be declined.

The following are not permitted on EquitX:

• fraud, including the listing of tickets you do not own;
• manipulation of clearing prices, including coordinated bidding or self-dealing;
• automated access, scraping, or use of bots without prior written authorisation from EquitX;
• any conduct that violates applicable law or the rights of other users.

The EquitX brand, logo, copy, and platform technology belong to EquitX Markets, Corp. Nothing in these terms grants you a licence to use the brand for commercial purposes without our written consent.

To the maximum extent permitted by law, EquitX’s aggregate liability for any claim arising out of or related to the marketplace is capped at the fees you paid to EquitX in the twelve months preceding the claim. EquitX disclaims liability for indirect, incidental, or consequential damages.

These terms are governed by the laws of the State of Delaware, EquitX’s state of incorporation, without regard to conflict of laws principles.

We may update these terms from time to time. Material changes will be communicated through the marketplace or by email; continued use after the effective date of an update constitutes acceptance of the revised terms.

Questions about these terms can be sent to support@joinequitx.com.